Terms and conditions

Long story short:

Statements on this website have not been evaluated and approved by a public institution or a medical body. Advice and recommendations given in this website are at the reader’s sole discretion and risk. You should always consult with a licensed doctor or health practitioner when making decisions having to do with your health. All the content is ours and we are happy to share as long as you ask for permission.

Long story long:

Legal Disclaimer
All content on this website is the exclusive property of Thornhill Lane Biodynamics [TLBD]. Any use of materials on this website – including modification, distribution, republishing, transmission or display, without the prior written permission of TLBD is strictly prohibited. We are happy to share content on condition of proper accreditation and web link. Please ask if you would like to share any of our property.

All material and information presented by TLBD is intended to be used for educational or informational purposes only. Your use of this website is subject to these terms and conditions. The statements made about products have not been evaluated by a medical body or public institution and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. Use of this website is not meant to serve as a substitute for professional medical advice: this website is solely an online store for natural and organic beauty and personal care products. Please consult with your own physician or health care practitioner regarding the use of any goods, products or information received from this website before using or relying on them. Your physician or health care practitioner should address any and all medical questions, concerns and decisions regarding the possible treatment of any medical condition. TLBD does not give or intend to give any answers to medical related questions and this website does not replace any medical professional or medical resource. TLBD does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on this website.

Disclaimer
TLBD is providing this website and its contents on an “as-is” basis and makes no representations or warranties of any kind, express or implied, with respect to the operation of this website, the information, content, materials or products, included on this site. To the fullest extent permitted by law, TLBD disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, TLBD does not represent or warrant that the information accessible via this website is accurate, complete or current. Price and availability information is subject to change without notice.

TLBD will not be liable for any damages of any kind arising out of or in connection with the use of this website or any products that it offers or has offered for sale. This is a comprehensive limitation of liability that applies to all damages of any kind, including but not limited to direct, indirect, incidental, punitive or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.

100% satisfaction guarantee

If for any reason you are not completely satisfied with your purchase we will give you a 30 day money-back guarantee from the time you receive the goods as long as the product is in its original packaging and has at least half of the product remaining. Products returned after 30 days that have at least half of the product remaining will receive store credit (less shipping charges). Please email us at stefania @tlbd.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.

Items returned must be in the same condition as received. Buyer to pay return postage. Refund given will be for the cost of the item(s) not including the postage paid when sent.

This refund policy does not apply to goods which have been damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer.

We recommend that you return the product via Registered post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit; therefore advise you take out shipment registration of insurance with your postal carrier. Thornhill Lane Biodynamics will not be responsible for parcels lost or damaged in transit if you choose not to insure.